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What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 10:00.When will cancellation fees start to apply?
Cancellation fees are as follows.
■Three days before check-in:30%
■The day before:50%
■On the day of arrival:100%
■Cancellation without any …Continue readingDo you have non-smoking rooms?
Smoking is prohibited throughout the hotel, including guest rooms, dining areas, and common areas.For those who smoke, there is a smoking co…Continue readingAre there smoking rooms?
We do not have smoking room.Smoking is prohibited throughout the building, so if you wish to smoke, please use the smoking area next to the …Continue readingIs there a shuttle service?
Please let us know the departure time when you board the ferry to Miyajima on the day.I will pick you up at Miyajima pier along with that ti…Continue readingCan you store my luggage?
If you arrive early and plan to go sightseeing directly from the pier, we will come to Miyajima Pier to store your luggage.Please let us kno…Continue readingCan I store my luggage after check-out?
We will keep your luggage after check-out.After sightseeing, please contact us from the pier and we will deliver your luggage to you, so you…Continue readingCan you see the ocean from your room?
The view from the room will be provided by the hotel.We do not have many rooms with good views, so you may be assigned a room facing the mou…Continue readingAre there amenities in the rooms?
Yukata robes, towels, bath towels, and slippers are provided in the rooms.Other amenities are available at amenities bar in front of the fro…Continue readingIs there parking available?
We do not have an affiliated parking lot at Miyajimaguchi, so please use the paid parking lots around Miyajimaguchi Pier.If you are bringing…Continue readingCan I bring my car on board?
We have parking spaces on Miyajima, so you can bring your car on board.Please note that the road from the pier to the hotel is narrow and Mi…Continue readingDo I need to make a reservation for the ferry?
The ferry from Miyajimaguchi to Miyajima does not require a reservation.There are two ferry companies, JR West Miyajima Ferry and Miyajima M…Continue readingI'll be coming by car, but what should I do with my car?
You will need to take a ferry to get to Miyajima.Miyajima Is Road are narrow and sightseeing by car is not possible, so we recommend parking…Continue readingWhat is the nearest train station?
If you are coming by public transportation, the nearest stations are Miyajimaguchi Station on JR Sanyo Main Line or Miyajimaguchi Station on…Continue readingIs the hotel on the island?
Our Miyajima Hotel Makoto is located on the island.The only way to get to Miyajima is by boat.Is there Wi-Fi?
The entire building is fully equipped, including rooms and public spaces.There are some locations where it is difficult to connect.The passw…Continue readingCan I borrow a wheelchair?
We have wheelchairs available for rental.Please tell us in advance.Please tell me the opening hours of the large public bath.
It is open from 3pm to midnight and from 6am to 9am.
Towels are not provided in the large public bath, so please bring your own from your ro…Continue readingIs there a family bath?
There is a family bath that can be used free of charge for 40 minutes, limited to three groups per day.
There are three times: 17:00 to 17:4…Continue readingIs there a fee for co-sleeping infants to use the facility?
There is no charge for infants who share a bed without meals or bedding to use the facility.How long does it take to get to Itsukushima Shrine from the inn?
Itsukushima Shrine is a 10-minute walk from the hotel.Can I send my luggage in advance?
We can store luggage sent in advance.Just to be safe, please let us know that you will be sending the package and fill in the name of the gu…Continue readingWhat time can I dine?
Dinner starts between 17:30 and 19:30, and we will ask you for your preferred time when you check in.If there is a high concentration of stu…Continue readingWhat time does breakfast start?
Breakfast starts between 7:00 and 8:30, and we will ask you for your preferred time when you check in.Breakfast is a Japanese set meal, not …Continue readingAre there any convenience stores on Miyajima?
There is LAWSON Miyajima pier front.
Business hours are from 7:30 to 21:30.Can you accommodate allergies?
If there are any ingredients that you cannot eat due to allergies, vegetarianism, veganism, religious reasons, etc., we will do our best to …Continue readingIs there a shuttle to Itsukushima Shrine?
We only provide transportation between Miyajima Pier and the hotel.We do not provide transportation to locations other than the pier.Sightse…Continue readingCan I arrange a houseboat?
We can arrange for a houseboat.There are six departure times: ① 17:55 ② 18:35 ③ 19:15 ④ 19:55 ⑤ 20:35 ⑥ 21:15. The fare is 2,000 yen per adu…Continue readingAre there many restaurants open at night?
There are few restaurants open at night on Miyajima, so we recommend that you eat before boarding or come prepared.If you are planning to ha…Continue reading
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