1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Can you pick me up?

    Please let us know the shipping time when you board the ferry from Miyajimaguchi Pier on that day.I will pick you up at Miyajima pier along Continue reading
  • Do you take care of your belongings if you arrive early?

    If you arrive earlier and go to sightseeing in advance, we will keep your luggage at Miyajima pier, so please contact us when you are aboardContinue reading
  • Can you keep baggage even after checkout?

    We will take care of you, we will deliver it when you have finished sightseeing and contact us from the pier.
  • What should I do with a car?

    Although it is possible to cross the Miyajima by riding a car on a ferry, Miyajima Is Road narrow Miyajima Is Road can not do sightseeing byContinue reading
  • Are there many ferries out?

    If there two companies of the JR Ferry and Miyajima Matsudai Kisen, so we come out 8 flights alternately in 1 hour 18 o'clock 8, even withouContinue reading
  • What is the view from the room?

    Because there are few rooms with good views, we may have a view like the mountain side, the backside of the hotel, the side slope of the hotContinue reading
  • Can you see Itsukushima Shrine and Otorii from the room on the sea side?

    You can not see Itsukushima Shrine from the room on the sea side. Otorii do not see the large Otorii clearly clearly, but since you can see Continue reading
  • Is there a non-smoking room?

    Smoking is prohibited throughout the hotel, including guest rooms and public spaces.For those who smoke, there is a smoking corner at the enContinue reading
  • Are there amenity items in the room?

    We have a Yukata robe, towel, bath towel, slippers, toothbrush, shampoo, rinse, body soap, soap, comb, shave, shower cap (only for female baContinue reading
  • Is there a toilet with a washing machine?

    All rooms are fully equipped.
  • Is it okay with my pet?

    Unfortunately, I will refuse it.
  • Do you smoke in your room?

    Smoking is prohibited throughout the hotel, including guest rooms and public spaces.For those who smoke, there is a smoking corner at the enContinue reading
  • Is WiFi complete?

    All rooms are fully equipped including rooms and public spaces.Some parts are hard to connect.
  • Can I send my luggage?

    Yes, we deal with it.If you are sending luggage please come to 1F shop.
  • How long is the public bath?

    From 16 o'clock to 24 o'clock, from 6 am to 9 o'clock in the morning.
  • From what time should dinner be served?

    I received it from 18 o'clock to the start of 19 th 30 th, and I will ask the desired time at check-in.It may be staggered when the desired Continue reading
  • From what time is breakfast?

    When checking in, we will tell you the desired time in conjunction with the dinner time.We are available from 7 o'clock to 8:30 pm.
  • Can you handle allergies?

    We will respond as much as possible so please contact us in advance.It may not be possible to deal with severe cases involving life.It also Continue reading
  • Can you have dinner in the island?

    There are few restaurants in the island that are open at night but few are available.If you are considering dinner on the island using a nigContinue reading
  • Can you arrange for a houseboat?

    We can arrange with you.Sailing time ① 17:55 ② 18:35 ③ 19:15 ④ 19:55 ⑤ 20:35 ⑥ At 21:15, six flights are 1,600 yen per adult, 800 yen for chContinue reading
  • Is there a convenience store in Miyajima?

    There is no convenience store in Miyajima, so please purchase it before ferry aboard.There is a 7-Eleven front of Miyajimaguchi Pier.
  • Can I get you to the Itsukushima Shrine by car?

    I'm sorry.Miyajima pier will pick you up between Miyajima pier and the hotel, but we will not pick you up from the other places.The island iContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

The intelligent AI Concierge will answer your questions instead of the accommodation or hotel.

  • Easy to ask, chat-style!
  • 24/7 Quick answers, any time of day!
  • Relax, it's AI! Ask away!